Refund & Cancellation Policy

  1. ‘Tickets cannot be refunded unless “KRU25 – The Musical by KRU” (Event) is cancelled.
  2. The total refund for a Ticket shall be the face value of the Ticket purchased.  Personal arrangements including travel, subsistence, hospitality or accommodation relating to the Event which have been arranged by You are at Your own risk.  The Event Promoter shall not be liable for any loss of enjoyment or wasted expenditure in addition to refunding the face value of the Ticket.
  3. In order to claim Your refund, please take your original receipt issued by the Event Promoter to the designated venue that shall be communicated should the Event be cancelled (a) within 1 month after the original proposed date of the Event for a cancelled or rescheduled Event.  Refunds will only be made to the person who purchased the Tickets.